Agility requires you to be able to flex easily and quickly. For Holman, this means we must base our solutions on flexibility and have an infrastructure that can anticipate and accommodate sudden changes or needs. As a service solution, Holman must be able to support its customers and their fleet challenges continuously because vehicle and fleet solutions need constant monitoring, reviewing, adjusting, and adapting to be effective.

What is Agility in Service?

Describing agility can be a bit tricky, but you see its absence when things get tough. Picture it like a mobile phone – they all handle the basics of communication and internet access. But the real complexity arises when you’re trying to solve a problem, such as personalising things, using apps, or tweaking settings. These needs change as you go, and you have to adapt to your surroundings. The goal for phone companies is to make these tricky things simple and predict what you’ll need next.

Holman works on a similar, though more intricate, level. Our solutions keep you driving seat, using insight to help guide decisions and helping you stay ahead, no matter the challenge. The UK has companies of different sizes dealing with various operational challenges and some customers want sustainable options; others aim to cut costs. Some need vehicles right away and some need specific equipment that’s unique to their needs. Our job is to plan for these needs and be flexible enough to adapt quickly, so you’re always ahead of the challenge, not chasing it.

Collaborative Agility

Agility, at its core, means listening to understand rather than listening to respond. Our dedicated fleet teams aim to be proactive listeners, striving for an Olympic level of understanding. By paying attention to your requests, we can tailor a solution to meet your unique requirements.

Holman has not only survived but thrived for over a century by earning the loyalty of our customers through innovation and providing cutting-edge service that evolves as our customers do. It’s a mutual exchange: building trust involves listening and understanding the value our customers seek, and crucially, translating that into consistent positive action. The only way we can truly hear is when you talk to us and share what you need.

How Our Technology Helps Collaborative Agility

One way our customers talk to us is through their data. As well as keeping on top of everyday challenges such as fuel costs and ongoing maintenance and repairs, managing a high-performing, future-proof fleet also requires considerable foresight. Our real-time data and advanced analytics provide a continuous conversation that lets us see and react to what issues your fleet is facing today and anticipate and plan for what, in a rapidly changing environment, is likely to happen tomorrow.

Information and insights ensure we have the correct conversations at the right time to provide flexibility and maximise your fleet assets and performance through all areas of safety and compliance, administrative assistance, servicing, maintenance, and repairs, and enhancing strategic decision-making to keep your fleet productive.

Agility through changing consumer demands drives change and allows both parties to stay relevant. Perhaps the most apparent example for Holman is its commitment to investing and developing sustainable fleets.

Conclusion

Holman has remained a market leader for over 100 years, thanks to innovation and flexibility. However, these achievements wouldn’t be possible without attentive listening and a nimble response to our customers’ needs.

Feel free to learn more or reach out for more details on how Holman’s proactive approach can provide lifecycle support for your fleet management.